Pricing and charges

The price you see is the price you pay. There are no additional charges for delivery. There are no additional charges for delivery. All delivery costs are included in the prices displayed.
New Zealand customers - G.S.T. is included in the displayed prices.

The charges on your credit card bill will appear in the currency and for the exact amount shown on your order form.
The prices displayed are according to the destination of your order.

If you don’t wish to purchase by credit card via the net you can fax your order to us. Our fax number is (** 64) (0) 6 844 1780
Also we accept payment by cheque in any currency. E-mail us for details: info@kineli.co.nz

Delivery

NZ Orders are sent out via 'Fastpost'.

We send out our overseas (non New Zealand) orders via International Air Mail.

• Delivery times for NZ are normally 1-3 days (please allow 7 days).
• Delivery times for Australia are normally 5-7days (please allow 10 days)
• Delivery times for Europe, the U.S., Asia, are normally 7-14 days (please allow 21 days)
• The record from N.Z. to the U.K. is 2 days!
• East Coast cities in the U.S. may take slightly longer.

Dispatch Confirmation

As well as any automatic order confirmation, we will e-mail you within 48 hours to confirm that your order is on its way.

If you do not get this confirmation please contact us at: info@kineli.co.nz

Order Non Arrival

If your order hasn't arrived within the 'allow' delivery times, please contact us at: info@kineli.co.nz

Our Contact Details

Our mailing address, phone and other contact details are shown throughout this web site, but here they are again:

KinEli Publishing, PO Box 16010, Tamatea, Napier, New Zealand.

Tel / Fax (** 64) (0) 6 844 1780

Quality Guarantee

We will replace any product that arrives to you in less than perfect condition. If your order is damaged in anyway please contact us at: info@kineli.co.nz

Privacy Policy

It is our policy not to pass your details on to any other company or third party organisation.