The current messages of the day are listed below.
| An issue with the iSERVE mail platform has been resolved that was preventing delivery of some mail today. Messages previously rejected will now be delivered once the sending servers resend. We apologise for any inconvenience caused. |
| Updated: Thursday 25 February 01:36 |
There is a possibility for either delivery/POP3 delays or short outages tomorrow night while we test the redundancy of our new mail storage; this is the final step in the resolution to the failure we suffered earlier this week.
We hope everything goes smoothly and for our systems to failover without outage. |
| Updated: Wednesday 24 February 16:57 |
Igrin customers on the server Exon will be currently unable to access their websites as the server has become unresponsive. Technicians are currently working to restore service.
---
Normal service has been restored. |
We need to do some cleaning up after the failure yesterday. There may be email delays for up to 30 minutes tonight starting at 10pm.
Please accept our apologies for this inconvenience and the short notice of the announcement. |
| We have had reports this morning of clients still not being able to access their email. If you leave your email client open, and your PC on, it is possible that restarting these will resolve the issue. |
| Updated: Tuesday 23 February 19:09 |
Some PHP5 hosted sites are currently not serving correctly and are showing an iSERVE error page, we are currently investigating and will make further updates on this issue here.
--update 7:08pm--
This issue was caused by a file locking error and has now been resolved |
| Updated: Tuesday 23 February 18:39 |
Full Database restoration has now occurred; we are continuing to work on a mail authentication error, and hope to have this resolved shortly.
-- UPDATE --
Full service has been restored, as the fix was an emergency fix will need to schedule a few short outages over the next few days to clean everything up, will advice length of time after full testing in order to provide an accurate timeframe.
We will provide a new announcement at this stage.
|
| Updated: Wednesday 24 February 10:53 |
Services have been restored for the outage we experienced this morning, caused by issues with a core database.
This fix is a workaround to restore service while we work to resolve the root cause.
We apologise for the inconvenience this has caused you and will update you as progress is made.
--update 12.44pm--
Due to continuing issues we regrettably have to remove the core database server from service, this will result in customers not being able to access their POP email, Webmail and database driven websites. We expect that services will be restored around 2pm.
--update 1.53pm--
Unexpectantly, the migration process is taking longer than we originally anticipated, services are expected to be restored within the hour
--Update 4.30pm--
We are in the final stages of the Database restore, and hope to have all services back on line shortly. Again we appologies for the disruption to your services.
--Update 5.25pm--
Service has now been restored to POP3, Webmail, Consoles and database driven pages.
|
| Updated: Monday 22 February 23:50 |
Some urgent database maintenance will be performed tonight starting at 8pm. The HMC and POP3 servers may be unavailable or slow at periods during this time. The maintenance is expected to take no more than 45 minutes. This message will be updated should require more time.
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The maintenance is complete although due to unforseen circumstances we had to take the database offline completely to complete it. We apologise for any inconvenience caused. |
| Updated: Monday 22 February 13:10 |
Customers may experience intermittent issues throughout the day while we work to resolve an issue with the pop3 servers,
These issues may effect login to webmail, however we expect the outages to be no longer then a few minutes at a time and to have minimal impact.
We apologise for the inconvenience this may cause.
Due to the issues with the pop3 servers there is a large volume of mail queued for delivery.
This should be resolved within an hour, however there may be mail delivery delays until then. |
| Updated: Saturday 20 February 15:49 |
Engineers are currently working on a network related issue that will be affecting Cloud and VM customers.
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The issue was caused by a catastrophic power failure and would have affected some but not all customers. We have restored service and will continue to monitor the situation closely. |
| A loss of connectivity to a core database interrupted service on the mail platform and the HMC. Service has been restored but technicians are still investigating the cause. |
| The Windows server ajackson (www10) require a reboot for recent software updates to take affect. This reboot will be performed tomorrow night at approximately 12:30am on the morning of the 20th of February, expected downtime is less than 10 minutes. |
A reminder the Windows server ajackson (www10) will be going off-line tonight for a period of approximately two hours between 1am and 6am for maintenance.
We appreciate your patience during this time and apologise for any inconvenience caused. |
| High load on a core database is the cause of slowness on the mail platform and the HMC. Technicians have removed the cause of the high load and performance will improve over the next few minutes. |
TITLE:
WordPress Trashed Posts Security Bypass Vulnerability
SECUNIA ADVISORY ID:
SA38592
VERIFY ADVISORY:
http://secunia.com/advisories/38592/
DESCRIPTION:
A vulnerability has been discovered in WordPress, which can be
exploited by malicious users to bypass certain security
restrictions.
The vulnerability is caused due to WordPress not properly restricting
access to trashed posts, which can be exploited to e.g. view a trashed
post by accessing it's page directly.
Successful exploitation requires a valid user account.
The vulnerability is reported in version 2.9 and confirmed in version
2.9.1. Other 2.9.x versions may also be affected.
SOLUTION:
Fixed in the SVN repository.
http://core.trac.wordpress.org/changeset/13117
PROVIDED AND/OR DISCOVERED BY:
Thomas Mackenzie
ORIGINAL ADVISORY:
http://tmacuk.co.uk/?p=180 |
| The HMC is under high load and thus responding sluggishly at the moment. Technicians are currently working to resolve this issue. |
The Windows server ajackson (www10) require hardware upgrades which will be performed at 1am on the 17th of February. The downtime will be approximately 2 hours but updates to this announcement will be posted should it extend much longer than that.
We appreciate your patience during this time and apologise for any inconvenience caused.
|
We are currently experiencing high load on our mail systems shared storage, the load is starting to subside however customers may be getting slow response times from our POP3 servers for the next 10 minutes.
We apologies for any inconvenience this may cause. |
The windows server Ajackson (www10) is going down for an urgent reboot to resolve a connectivity issue.
It will be available again in 5 minutes.
We apologise for any loss to service. |
The Windows server ajackson is going down for urgent reboot to take affect of recent system maintenance, it's expected back online in 5 minutes.
Please accept our apologies for the minimum notice. |
| Updated: Tuesday 26 January 00:43 |
Due to an upstream fault some traffic to our network is unroutable. We are working with our upstream provider to resolve this issue.
This issue has been resolved. Please accept our apologies for the inconvenience. |
We experienced a DOS attack on two of our DNS servers today causing a slowdown in internal DNS resolution, the main services affected were the response times of our POP3 servers and the HMC.
We have isolated the problem to a vulnerability in one of our firewalls and have resolved the problem, please accept our apologies for any inconvenience caused by this today. |
| Updated: Monday 18 January 13:53 |
| The MSSQL 2000 server had to be urgently restarted to resolve a connectivity issue. We apologise for the interruption. |
Monday 01 March 14:05